TERMS AND CONDITIONS
All training techniques carried out by My Dog-Sussex are kind, fair and reward based.
General terms and conditions:
Cancellation of behaviour consultation, 121 appointments, classes or workshops:
All dogs attending class should be fully vaccinated. Please do not bring your dog to class if he or she has been coughing, vomiting or has diarrhoea, or is displaying any other health issue that may be contagious or is pain-related. If you are unsure whether or not to bring your dog to class or attending a 1:1 training session or behaviour consultation please do not hesitate to call me and/or speak with your veterinary surgeon.
Please visit our website for all our policies, including privacy: www.mydog-sussex.co.uk
If you have further questions or if you wish to make a complaint please contact Jo Crawford, My Dog-Sussex, either via email: firstname.lastname@example.org, or phone: 07716 880783
BY SIGNING UP TO CLASSES OR ONE TO ONE TRAINING YOU ARE AGREEING TO ABIDE BY THE ABOVE TERMS AND CONDITIONS
Jo Crawford/My Dog Sussex treats the privacy of their clients (hereinafter referred to as the ‘data subject’) very seriously and takes appropriate security measures to safeguard privacy and protect and manage any personal data provided by data subjects.
How we obtain your personal data: You provide us with personal data from a questionnaire/consultation either online, written, email or the telephone. This includes name, address, email address, and telephone numbers. It also includes details of your dog, cat or other animal, including details of its age, gender, breed and training/behaviour issues. Further personal data may be obtained before, during and after the consultation procedure.
How we use your personal data: Data subjects’ personal data will be used specifically to analyse and evaluate an individualised training programme best suited to the needs of the data subject’s dog, cat or other animal, consistent with a duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR)* We will also take reasonable security measures to protect your personal data in storage. *The Information Commissioner’s Office (ICO) ico.org.uk may be contacted with any GDPR queries.
We do: respect your privacy and work hard to meet strict regulatory requirements. It may be that your information may be required to be shared with your Veterinary Surgeon or other Professional in relation to your case and this will only be done with your permission.
We do not: sell your personal data to any 3rd party.
The General Data Protection Regulation - GDPR (May 2018) recognises there is a need to protect and to give the user greater control over personal data. The rights of the individual include:
Right to be informed: Why information is needed and how it will be used.
Right of subject access: You can request the personal data held.
Right to rectification: You can have any incomplete personal data completed, but please note that if any information is factually wrong then changing records of personal data will be falsification.
Right to erasure: You shall have the right to obtain from Jo Crawford/My Dog-Sussex erasure of personal data if you have withdrawn from further provision of service from the practitioner.
Right to restrict processing: You can obtain your retained data from Jo Crawford/My Dog-Sussex in the following circumstances:
- The accuracy of the personal data is contested by you and will be restricted until the accuracy of the data has been verified.
- Jo Crawford/My Dog-Sussex no longer needs the personal data for the purposes of provision of services, but it is required by you for legal claims.
Right to data portability: You will be able to receive your personal data in a commonly used format and have the right to transmit this data to another.
Right to object: Jo Crawford/My Dog-Sussex should not have cause to process personal data.
Rights in relation to automated decision making: Jo Crawford/My Dog-Sussex does not carry out automated processing.
PHONE: 07716 880783 EMAIL: email@example.com © All rights reserved